Hello Team...

IF YOU OR ANYONE OF YOUR FAMILY IS UNWELL, PLEASE DO NOT COME TO WORK. NOTIFY SUE BIRCHAM AND YOUR LEADER AND FOLLOW ISOLATION RULES UNTIL YOU HAVE BEEN GIVEN THE ALL CLEAR FROM A MEDICAL TEST.
 

Hot off the press, the state government has just announced the easing of trading restrictions for our Victorian customers. From midnight Tuesday night, they'll now be able to open with a cap of 20 people indoors and 50 people outdoors. I know this will be a huge relief to so many of our customers, who can finally start rebuilding their businesses after being closed for nearly 3 months. 

I appreciate our entire team for our meticulous focus on staying COVID free and adhering to all hygiene protocols.

This past weekend, Ben and the team installed the new Catta bulk filler along with the robotic arm. We'll commission the bulk filler starting today, so we can build stock and then will slowly commission the robot over the next few weeks.

Interstate sales continue to be quite strong and stocks on key lines, particularly on our 5L are getting low and, in some cases, are out of stock. While commissioning is always a case of trial and error, we're hopeful the new bulk filler comes online quickly, so we can produce some much-needed products. The bulk filler can produce 720 tubs an hour, so this will be amazing once it's running well.

We'll still have some areas that will slow us down, due to us not having sufficient capacity. We will turn our attention to improving these early in the new year as commissioning and producing stock will keep us very busy for the next 3 months.

Below are some photos of the new bulk filler in its permanent position:

Unfortunately, we've had a quality incident over the last 24 hours that will require us to write off a significant amount of stock. I need to remind everyone that we are a food manufacturing business that requires absolute concentration on what's required all the time. We cannot do activities that are not constantly at the highest level of attention to detail every time. Mistakes cost time, they cost money and can diminish our customers' confidence in us. We cannot take short cuts and we cannot assume someone has done something or checked something. As my quote states, “THE BEST PREPARATION FOR TOMORROW IS DOING YOUR BEST TODAY” It's so important that we maintain our high standards across the entire business every minute of the day.

This week’s ice cream truck has one very simple message!  Bring on Summer!

Stay safe. Stay well.
Owen

As thing start to calm down on the COVID front and we ramp up for summer, we'll dial back this newsletter to fortnightly. But we still want to make sure we're keeping you informed about everything you need, so please shoot through any feedback to ange@everesticecream.com.au.

Happy Birthday Karl

Birthday wishes this week go to Karl, celebrating his birthday on Sunday. We wish you plenty of health, love, happiness, joy and success for the year ahead. Have a lovely birthday weekend.